AI, or artificial intelligence, is driving a major transformation across financial institutions, especially in community banking. This technology uses machine learning to enable machines to make decisions based on recognized patterns, minimizing the need for human...
The financial services industry is transforming rapidly, fueled by technological advances and customer-centric strategies. The customer journey map is at the core of this evolution, a framework that places customers’ experiences and preferences at the forefront of...
Community banks face significant challenges driven by inflation, recession fears, and an ever-growing regulatory burden. These factors impact community banks and the strategies being employed to navigate this turbulent environment. We recently spoke with Chris Furlow,...
In this blog post, we explore valuable insights from Anne Schutt, Vice President of Business Development at Midwestern Securities, on enhancing retail wealth management in community financial institutions. Anne's extensive career in marketing,...
Effective marketing is crucial for community banks and credit unions aiming to enhance customer engagement and loyalty. We recently asked our friend Maribeth Kuzmeski, PhD, owner of Red Zone Marketing, to share her expertise from her long career in the financial...
Community banks face a myriad of challenges, from regulatory pressures to technological disruption. As these factors continue to shape the industry, strategic decisions around mergers and acquisitions (M&A) have become increasingly crucial for community banking...
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